Caleb Cushing's Blog Also known as XenoTerraCide
Posts with the tag support:

can't reach for at least 4 hours

no it isn’t my browser, no it isn’t my computer, and no it isn’t my network. It could be my isp’s network I don’t really know.I can’t contact google… tried mailing webmaster, but guess what.Thank you for writing to Google. We’d like to assist you, but we onlyrespond to messages submitted through our online contact form. Pleasevisit to submit your message, and we’ll getback to you soon. We apologize for any inconvenience, and we look forwardto hearing from you.

Poor Support - READ WHAT I SAID

For Starters I’m annoyed and ranting. I’m going to pick on some particular companies, but this problem applies to the WHOLE support industry.Stop using generic scripted answers for problems where they obviously don’t apply. I’ve used them myself in the support industry, but where they apply.Examples are paraphrasedExample1: and there poorly worded emailsMe> I received an email saying that I had recently bought or viewed lawnmowers, I haven’t. Has my account been compromised?